Thomas Kinnert is a seasoned IT professional with extensive experience in configuration management and IT service management. Currently serving as Global Configuration Manager at ISS A/S since July 2021, Thomas has also held the position of IT Service Manager / Enterprise Service Manager at ISS Facility Services Holding GmbH since January 2013, where responsibilities include Jira administration, workflow development, process design, ITSM, and CMDB management. Thomas’s career also includes roles as Teamlead ICT Servicedesk and IT Specialist System Integration, as well as IT Administrator, complementing a solid educational background in system integration from Berufskolleg Hilden, earned from 2010 to 2013.
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