Outsourcing

Software

Support Services

IST Networks

IST Networks' headquarters in Gîza, Egypt

Cisco Technology Practice

The Engineering and System Operations team at IST Networks is responsible for designing, implementing, and maintaining advanced contact center solutions. This includes developing custom applications, configuring Genesys and Cisco systems, ensuring security compliance, and providing technical leadership and support to optimize system performance for clients.

Engineering and System Operations

The Project Management Team at IST Networks oversees the planning, execution, and delivery of contact center system integration projects. They coordinate resources, manage timelines, and ensure that projects meet client specifications and quality standards. This team facilitates communication between stakeholders and problem-solves to keep projects on track and within budget.

Project Management Team

The Sales Team at IST Networks is responsible for driving revenue growth by identifying, targeting, and securing new clients in the contact center system integration space. The team, led by the Sales Director, collaborates to develop strategic sales initiatives, manages relationships with key accounts, and expands the company's market presence across the GCC and Egypt regions.

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Engineering and System Operations

Project Management Team

Sales Team