Leve Thomas has extensive experience in customer care and operations management, having served as Abteilungsleiter OM Kundenbetreuung at ista from November 2010 to December 2014. From May 2017 to April 2021, Leve held the positions of Senior Specialist Operations Projects, leading initiatives such as "Predictive BSM" and coordinating change management activities. Additionally, Leve was responsible for overseeing change management processes, ensuring effective planning and implementation of organizational changes due to new processes and systems. Currently, Leve is in retirement since April 2021, contributing to a staff function in the M&A/Operations interface directly associated with departmental leadership.
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