Jia-Wei DING has worked at iStaging since 2021, where they are currently the Head of Customer Success. In this role, they have introduced changes to the client on-boarding process that received a client satisfaction score of 97.14%, as well as increased customer retention by 25%. Jia-Wei has also provided report analysis of trends in customer behavior and user experience to give an insight into customer requirements, and manages a team of three customer success specialists. Prior to this, they worked at Thunder Power (TPEV) from 2014-2021, where they held roles as a Product Manager and Automotive Designer.
Jia-Wei DING obtained a Master's Degree in Art and Industrial Design from National Taipei University of Education between 2012 and 2014.
This person is not in the org chart
This person is not in any teams
This person is not in any offices