Istanbul E-pass is a brand of ARVA DMC Travel Agency established with its innovative technology in 2020. We aim to meet the demands of the guests visiting Istanbul for reasonable prices and good service. ARVA DMC Travel agency is a member of the TURSAB Turkish Travel Agents Association registered license number is 5785. We develop systems for our guests to make their choices faster and easier and increase their satisfaction. We design our website for our guests to find complete information about attractions in Istanbul.
Istanbul is one of the most visited tourist cities in the world.  As a team of Istanbul lovers, we aim to introduce our Istanbul in the best way to make our visitors happy. Istanbul E-pass includes most of the highlight attractions of Istanbul plus some hidden. Customer support services in English, Russian, Spanish, French, and Arabic languages.

How Do We Operate?
Our packages are programs that are generally preferred and prepared with specific criteria. We can make amendments in line with incoming requests.

We receive dozens of requests every day by mail and phone. We provide information about our services to understand these demands correctly and to provide the best service. We also provide a visit consultancy service through Whatsapp or chat line during the visit. 

How do we work with Travel Agencies?
We offer all the services we provide to our guests not only on our website but also through our hundreds of valuable travel agencies. We give instant reservations to our B2B panel, API, or XML systems that we offer to our travel agencies. For special requests, we can communicate via Whatsapp, chat, email, and phone lines.

Our Quality Measures
We aim to provide the best service to our guests during their travels. For this reason, we are cautious when choosing the partners we have worked with. Any dissatisfaction beyond our control is again our responsibility.

Istanbul E-pass

Org chart

Teams

Offices