Aditya Kumar has a diverse work experience in the IT industry. Aditya started their career in 2018 as a Technical Associate at E-Solutions, where they were responsible for supporting hardware, software, and Microsoft Outlook email configurations and settings. Aditya also gained experience in maintaining data in MS-Excel and working with various clients, implementing partners, and preferred vendors.
In 2019, Aditya transitioned into the role of a Technical Recruiter at E-Solutions, where they successfully sourced and recruited candidates for urgent and high need job requisitions in the Information Technology sector. Aditya utilized multiple techniques, including traditional job boards like Monster, LinkedIn, and CB, to discover qualified candidates.
In 2021, Aditya joined Concentrix as a Senior Technical Advisor. In this role, they provided technical process and subject matter expertise, serving as the primary point of contact for triaging technical issues. Aditya also managed a team of 10 individuals and ensured that targets were met, SLAs were adhered to, and updates from clients were effectively communicated.
Most recently, Aditya joined IT BY DESIGN as a Project Engineer. Aditya works as a dedicated Project Engineer for multiple clients in this Managed Service Provider company. Their responsibilities include handling O365/Microsoft Office 365 Admin/Endpoint/Azure AD, compliance/policies/MDM/Intune, and monitoring systems and servers for performance and availability. Aditya also responds to alerts and system error messages using RMM tools like Labtech/Automate/Kaseya.
Aditya Kumar attended Panjab University, where they pursued a Bachelor's degree in Computer Application with a specialization in Computer Programming, Specific Applications. The specific years of enrollment and completion of the degree are unavailable.
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