Ram B is a seasoned professional with over 13 years of experience in IT Service Management, currently serving as a Change Manager at ITC Infotech since 2016. Additionally, they have been engaged with Hewlett Packard in ITIL-Intermediate-Change Management for 7 years and hold a Change Manager position at IBM India Private Limited since 2015. Ram B's expertise includes ITIL Service Support areas such as Incident, Problem, Change, and Release Management.
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