Michael Nelson

Michael Nelson is a skilled IT professional with extensive experience in support roles across various organizations. Currently serving as a Desktop Support Specialist at ITConnect since April 2023, Michael previously worked as a Service Desk Agent at Securitas Group, providing IT support for Stanley Black & Decker from July 2022 to April 2023. Prior to that, Michael was a Remote Service Desk Analyst at Buchanan Technologies, supporting multiple clients from July 2021 to December 2021. Michael holds a Bootcamp Certificate in Cybersecurity from the University of Denver and an Associate's degree in Business Administration and Management from Clovis Community College.