Lance Lawson

Manager, Customer Success at Itential

Lance Lawson is a seasoned professional in customer success management with extensive experience spanning over 15 years. Currently serving as Manager of Customer Success at Itential since May 2023, Lance brings a wealth of knowledge from previous roles, including Manager of Customer Success at Authomize and Team Lead for Strategic Customer Success at SailPoint, where responsibilities included managing strategic accounts and fostering client satisfaction. Early career experience includes positions at ShoreTel, JPMorgan Chase, Wells Fargo, and Vignette, where responsibilities ranged from customer relationship management to inside sales and marketing. Lance holds a B.A. in Communications from Baylor University.

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