Alex Shea serves as the Director of Technical Support at Iterable since April 2017, leading global technical support teams for a prominent AI-driven omni-channel marketing platform. Prior experience includes roles in senior management and team leadership at Iterable, where Alex was instrumental in establishing the first UK office and supporting major UK clients. Alex's background also encompasses business development at Localytics, and extensive food and beverage management experience at high-profile establishments such as La Mar Cebicheria and The Hermitage Hotel. Educational credentials include a Bachelor of Science in International Hotel & Tourism from Johnson & Wales University.
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