Elias Rothfeld

Elias Rothfeld is currently the Director of Premier Support at Iterable, where they focus on operational excellence and team transformation. Previously, they held various roles at Wix, including Head of Pro Support, where they managed large teams and optimized support processes across multiple locations. With over ten years of experience in global support operations, Elias has consistently driven improvements in customer satisfaction and operational efficiency throughout their career. They began their journey at Wix.com as a Customer Service Representative and advanced to senior management positions, demonstrating a strong commitment to team development and collaboration with product teams.