Michael Turner has over a decade of experience in technical support, currently serving as Manager of Technical Support at Iterable since September 2020, where previous roles included Technical Support Engineer Mobile and Technical Support Specialist. Prior to Iterable, Michael worked at Universal Accounting Software, Inc. for nearly a decade as a Technical Services Specialist, focusing on diagnosing and troubleshooting client issues as well as training new clients on the software package. Michael holds a Bachelor of Arts degree in Communication and Media Studies from William Paterson University of New Jersey, obtained in 2010.
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