Myron Pan has extensive experience in technical support and customer success within the SaaS industry, currently serving as a Technical Consultant at Iterable since December 2021. Prior roles include Senior Technical Support Specialist and Technical Support Specialist at Iterable, along with Senior Support Technician and Support Technician at Backblaze, where Myron was responsible for resolving escalated technical issues, improving documentation, and enhancing team performance. Myron's background also encompasses leadership positions as Director of Customer Success at Brandboom, where oversight of Sales and Support teams led to improved customer satisfaction and streamlined support processes. Educational qualifications include a Bachelor of Arts in Studio Art from UC Irvine and a Full Stack Web Development certificate from Tortuga Coders.
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