Neil Smith

Neil Smith is the Senior Director of Support at Iterable. Neil has over 8 years of experience in leading customer-facing sales and support engineering teams. Prior to joining Iterable, Neil was the Director of Sales Engineering and Support at ClearSlide from August 2012 to March 2018. At ClearSlide, Neil was responsible for leading strategic initiatives centered around technical services to customers and prospects.

Before their time at ClearSlide, Neil was the Manager of Technical and Support Services at Redwood Community Health Coalition from April 2012 to August 2012. In this role, Neil was responsible for providing technical resources, consulting and insight to support mission-critical company objectives.

Neil started their career as the Director of Information Technology at RMG Networks in March 2010 and held this position until May 2012. As the Director of Information Technology, Neil was responsible for managing all internal Customer Success programs and initiatives.

Neil is a highly experienced and motivated individual with a proven track record in leading customer-facing teams and supporting mission-critical company objectives.

Their manager is Krishnakanth Reddy, VP, Customer Success. Some of their coworkers include Keegan Hinson - Manager, Professional Services, Miles Beckstead - Director of Mid-Market Customer Success, and Jeremy Moffett - Manager, Enterprise Customer Success.