Sarah M. is an experienced technical support professional with a diverse background in client support and operations analysis. Currently serving as a Senior Technical Support Specialist at Iterable since July 2022, Sarah previously held roles such as Technical Support Specialist and Client Support Agent at Salesloft and Technical Support Analyst at AlidaCXM, where responsibilities included case management and issue investigation. Prior experience includes senior analyst positions at LexisNexis Business Insight Solutions UK and operations roles at Moreover Technologies and VeriSign, focusing on content management and client issue resolution. Sarah holds a BA in French and German from King's College London and has a solid foundation in various languages and subjects from A Levels at St. Peter's School, York.
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