Phillip M. has extensive experience in leadership and customer service across various roles. Currently serving as a Team Lead at Carvana since July 2018, Phillip manages a team of 8-15 direct reports, fostering effective operations through mentoring and real-time issue resolution. Previously, Phillip worked as a Senior Game Tester for Good Gamer Group from June 2019 to January 2025, providing detailed feedback on unreleased games. At Marshalls Convenience Stores, employment from July 2009 to April 2018 included roles as Assistant Manager, Customer Experience Coordinator, and Sales Associate, where Phillip demonstrated strong management skills, customer service excellence, and a commitment to improving customer satisfaction. Education was completed at Western High School with a Standard Diploma in 2008.
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