Itoc
Matt Rohan is an accomplished Cloud Operations Manager at Thoughtworks, with a wealth of experience in service delivery and customer support across various organizations. Matt's career includes leadership roles such as Head of Managed Customer Services at FUJIFILM CodeBlue Australia and Operations and Delivery Manager at Datacom, where Matt managed front-line support services and implemented process improvements leading to enhanced customer satisfaction. Previous positions include Service Delivery Manager at XAPT Corporation and Service Desk Manager at UnitingCare Queensland, where Matt focused on meeting service levels and managing IT support teams. Education was completed at Indooroopilly State High School, providing a strong foundation for a successful career in technology and service management.
Itoc
Itoc is an Australia AWS Services Partner that builds transformative technology foundations and solutions by solving our clients most complex cloud challenges. Working across a variety of segments, including Government, SMB and Enterprise. Our knowledge in AWS Cloud Native Services, Security, Modernisation, Data Engineering, API and Systems integration provides relevant, hands on Professional Service expertise. Additionally, Itoc’s unique CloudTeam service provides our customers with 24/7 AWS Infrastructure Operations with the ability to draw on our expert consultants and specialist teams through a flexible engagement model.