Founded in 2018, ITOC360 was built with a clear mission: modernize IT operations for teams running business-critical systems.

We began with the ITOC360 Monitoring Platform, providing infrastructure visibility and operational insight. But through years of real-world NOC experience, we saw a deeper problem across the industry:

Tools detect issues. But they don't manage response.

Alert noise was overwhelming teams. Escalations were manual. Ownership was unclear. Resolution processes were fragmented.

So we built something different.

ITOC360 On-Call Incident Management is an AI-First Incident Orchestration Platform designed to take control of the entire incident lifecycle — not just notify people about problems.

Unlike traditional alerting tools, ITOC360:
-Intelligently correlates alerts into meaningful incidents
-Automatically assigns ownership
-Orchestrates escalations without manual intervention
-Tracks accountability in real time
-Learns from operational patterns to continuously improve response
This is not just alert management. This is operational orchestration.

Our Monitoring Platform provides signal and visibility when needed — but our core innovation lies in transforming signals into structured, automated, and accountable incident response.

ITOC360 replaces reactive firefighting with intelligent execution.

We don't just tell you something is broken.
We ensure the right action happens — instantly.

ITOC360

Mehmet Ertan Erdogan

This department focuses on maintaining and enhancing the organization’s systems and infrastructure to ensure optimal performance and reliability.

Infrastructure Support

This department focuses on designing, coding, and testing software applications to meet organizational and user needs.

ITOC360

Org chart

Teams

Infrastructure Support

Software Development

Offices

ITOC360

Org chart

Teams

Infrastructure Support

Software Development

Offices

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