Austine Nwokolo is a Technical Support Engineer at Itron, Inc. since October 2022, specializing in resolving complex technical issues and enhancing the company's knowledge base. Prior experience includes roles as IT Manager at LeoTerra Development Inc. and Triad Math and Science Academy, overseeing IT operations and system administration. Additionally, Austine served as an Information Technology Teacher at Lexington Senior High School, instructing students in CompTIA IT Fundamentals and Cyber Security. Previous positions encompass Deskside Support Administrator at PepsiCo, SCCM Administrator at TEKsystems, and Call Center Agent at Anomaly Squared. Austine holds a Bachelor of Applied Science in Information Technology from North Carolina Agricultural and Technical State University, as well as an Associate of Arts and Sciences from Guilford Technical Community College.