Iva Stranska currently serves as a Sales Operations Admin at Itron, Inc. since August 2023. Previously, Iva held the position of Team Lead for the technical team at TELUS International Ireland, managing customer support agents in the fintech sector from November 2020 to June 2023. Iva's responsibilities included overseeing team performance, enhancing client privacy solutions, and organizing engagement activities. Before that, Iva was an English Customer Experience Specialist at Voxpro, addressing customer inquiries and reservations. Iva's career began in retail, holding roles such as Assistant Manager at Karen Millen and Shopping Assistant at TESCOMA, while also gaining experience in hospitality. Iva earned both a Master's and a Bachelor's degree in Photography from Silesian University in Opava.
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