Rodney Jackson is a seasoned Senior Technical Writer with extensive experience in developing and managing documentation across various industries. Currently serving at the Metropolitan Atlanta Rapid Transit Authority (MARTA) since March 2019, Rodney has facilitated the creation of Quality Bulletins, revised safety policies, and supported communication efforts for directors within the Office of Safety and Quality Assurance. Previous roles include producing operator and troubleshooting manuals for Viridios Systems, contributing to disaster recovery plans at Delta Air Lines, and documenting IT processes at UCB. Rodney's multifaceted background is complemented by a PhD in Industrial and Organizational Psychology from Northcentral University and a Master's in Technical Communications from Northeastern University.
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