John Clipp serves as the Sr. Vice President at TechnoLava LLC, where they focus on business development, project management, and customer engagement in the ServiceNow and blockchain consulting areas. They have been an active member of itSMF USA since 2009, holding various leadership roles including Continual Improvement COI Chair and National Capital Local Interest Group VP. Previously, John was an Engagement/Project Manager at Intact Technology, where they introduced ITSM best practices to the Federal Reserve Bank. With a strong background in IT service management and infrastructure management, John is recognized for their ability to deliver complex technical solutions and drive digital transformation initiatives.
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