Duncan Ma is a seasoned Sr Technical Manager and Solution Architect at ITSP Inc. since June 2011, specializing in configuring and customizing Microsoft Dynamics CRM/365 for both public and private sectors, and spearheading enterprise data and application architecture initiatives. Prior experience includes roles as a Consultant, Architect, and Project Lead at Sierra Systems/RIS from April 2005 to July 2010, focusing on .NET application development and SAP integration, and as an Application Developer at Dow Chemical from 1999 to 2003. Duncan holds a Ph.D. in Materials Sciences & Engineering from McMaster University and a combined M.Eng and B.Eng in Metallurgical Engineering from Northeastern University (CN).
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ITSP Inc.
ITSP is a business technology company dedicated to providing high-quality, cost-effective business applications using cutting-edge technologies. ITSP provides integrated business application packages, application development and system integration services, and IT consulting solutions that consistently exceed client expectations. ITSP offers contact centre end to end solution, financial services platform, and electornic bill presentation and payment products. ITSP is a partner of Oracle, CA and others.