ITV plc (ITV) is an integrated producer broadcaster. The Company creates, owns and distributes content on multiple platforms. It operates through two segments: Broadcast & Online and ITV Studios. The Broadcast & Online segment operates the commercial family of channels in the United Kingdom and delivers content through television broadcasting. In addition to linear broadcast, the Company delivers its content on multiple platforms, including the ITV Hub and pay platforms or through direct content deals. The ITV Studios segment is the Company's international content business, which creates and produces programs and formats that return and travel, including drama, entertainment and factual entertainment. ITV Studios produces programming across a range of genres for ITV's own channels. ITV Studios also operates in five other international locations being Australia, Germany, France, the Netherlands (primarily Talpa) and the Nordics, where content is produced for local broadcasters.

This department handles customer inquiries, complaints, and support to enhance client satisfaction and loyalty.

Customer Service

This department oversees the planning, coordination, and execution of production projects, ensuring a smooth workflow and high-quality output.

Production Management

This department is responsible for designing, building, and maintaining software applications and platforms.

Software Development

This department oversees the production and operational aspects of media projects, ensuring seamless execution and strategic management across various platforms.

Media Operations

This department focuses on overseeing and managing all aspects of production processes to ensure efficiency and quality.

Production Operations

The Product Management team at ITV plays a crucial role in shaping and enhancing the user experience across ITV's various platforms, including ITV Hub and ITVX. They focus on developing and optimizing product features, driving innovation, and ensuring seamless content delivery to audiences. By leveraging data insights and user feedback, the team collaborates with design, engineering, and marketing to create compelling product strategies that meet the evolving needs of viewers and maximize engagement.

Product Management

This department is responsible for creating, managing, and producing news content for live television broadcasts.

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Other teams

Production Management

Software Development

Media Operations

Production Operations

Product Management

Broadcast Production