Mara Coellar

Mara Coellar is an AI Automation Manager at ALDI Nord Group, where they leverage expertise in Customer Experience Management to shape international strategies. With a Bachelor of Arts in Communication and Media Studies from Leipzig University, Mara has transitioned from academic research to practical applications in enhancing customer journeys. Previously, they served as a Senior Product Specialist at Qualtrics, leading teams and implementing comprehensive onboarding programs. Mara's varied experience includes roles in content creation and child care, emphasizing a strong commitment to continuous learning and improvement in customer experience.