Frédéric Draps is a Senior Customer Success Manager at Ivalua, a position they have held since 2023. They previously served as a Senior Account Manager at Altares Dun and Bradstreet from 2021 to 2023 and held various roles in customer engagement, including a Customer Engagement Executive at SAP from 2016 to 2020 and as a Key Account Manager in the banking and insurance sector at Altares Dun and Bradstreet from 2007 to 2015. Frédéric started their career as a consultant at MEDIASYSTEM, Groupe Publicis, from 2000 to 2002 and worked as a Chargé de clientèle at Groupe BIL from 2003 to 2007. Frédéric holds a Master's degree in Marketing and Trade from EDHEC Business School, earned between 1995 and 1998, as well as a Bachelor's degree in Economics from Lycée Lakanal.
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