Raphaël Jerusalmi

Raphaël Jerusalmi is a Customer Success Manager at Ivalua since August 2023, focusing on building and strengthening client relationships, monitoring performance, and identifying upsell opportunities within a portfolio of 30 accounts. Previous experience includes roles as Key Account Manager at TheAgent, where successful relationships with ten brands were developed, and Sales, Operations, and Marketing Assistant at Bokay, managing merchant onboarding and digital marketing campaigns. Earlier positions include E-business Manager junior at Costa Crociere S.p.A. and Marketing Assistant at DECADE, with a strong foundation in brand management and international marketing from a Master's degree at NEOMA Business School.