Anne McFarlane has a diverse work experience in various roles and positions. Anne started their career at Actebis Peacock GmbH in 1994 as a Deputy Export Manager and later worked as a Product Manager until 1999. Anne then joined Mustek International B.V. in 2000, where they served as a Senior Product Manager and later as the Head of Product Management until 2004. After that, they joined Ivanti in 2009 as a Global Customer Success Manager, responsible for managing customer success for cloud customers in Europe, South Africa, and the US. Anne also handled escalation management for VIP customers and project management for large implementations, integrations, and upgrades. In 2004, they became the Country Manager for the UK and Ireland at Mustek International B.V. Overall, Anne McFarlane has extensive experience in product management, export management, and customer success management in various industries and regions.
Anne McFarlane attended the ISCId- Institut Superieur de Commerce International de Dunkerque from 1989 to 1992, where they obtained a Master's Degree in International Business/Trade/Commerce. In terms of additional certifications, they completed the following courses: "SOC 2 Compliance Essential Training" from LinkedIn in January 2023, "Executive Influence" from LinkedIn in September 2021, "Improving Your Judgment for Better Decision-Making" from LinkedIn in September 2021, "Practical Influencing Techniques" from LinkedIn in September 2021, "Start with Why: How Great Leaders Inspire Everyone to Take Action (Blinkist Summary)" from LinkedIn in September 2021, "Strategic Planning: Case Studies" from LinkedIn in September 2021, "Goal Setting for Business Impact" from LinkedIn in August 2021, "ITIL Foundation" in June 2018, and "Security Compliance Training (SaaS Ops)" from HEAT Software in January 2017.
November, 2009 - present