Jagadish

Quality Assurance Technical Manager at Ivanti

Jagadish MS has over 20 years of experience in quality assurance and technical management roles. Jagadish is currently working as a Quality Assurance Technical Manager at Ivanti, starting in 2022. Prior to that, they were a Senior QA Engineer at Aruba, a Hewlett Packard Enterprise company, from 2020 to 2022. In this role, they worked on Aruba controllers and gateways and handled customer escalations.

Before their time at Aruba, Jagadish was a QA Technical Manager at GhangorCloud from 2019 to 2020. Jagadish also served as a Sustaining QA Manager & Customer Escalations Manager at Pulse Secure from 2014 to 2019, where they delivered numerous releases and managed software testing.

Earlier in their career, Jagadish worked as a Tech Lead & Customer Escalations Manager at Juniper Networks from 2009 to 2014. Jagadish was responsible for testing various products and handling customer escalations. Jagadish also led a team size of 5-10.

Prior to Juniper Networks, Jagadish served as a customer escalation manager at Tech Mahindra from 2005 to 2009. Jagadish started their career as a QA Technical Lead at Nokia India Private Limited from 2003 to 2005, where they managed teams for different projects.

Jagadish began their career as a QA Engineer at Intoto Inc. in 2000, where they worked on testing firewalls, IPVPN, and other network technologies. The company was later acquired by Freescale Semiconductor in 2008.

Jagadish MS completed a Post Graduate Diploma in Computer Applications (PGDCA) from the Centre for Development of Advanced Computing (C-DAC) in the field of Computer Science. Jagadish then pursued a Master of Computer Applications (MCA) degree in Computer Science from svu. In addition to their formal education, Jagadish MS has obtained multiple certifications. These certifications include "Learning Kubernetes," "Understanding Edge Computing in a Cloud Computing World," "Becoming More Decisive," "Cloud Security Architecture for the Enterprise," "Design a Cloud Migration Strategy," "Agile Foundations," "Agile Project Management with Microsoft Project," "Agile Project Management: Comparing Agile Tools," "Agile at Work: Building Your Agile Team," "Agile at Work: Driving Productive Agile Meetings," "Become an Agile Project Manager," "Become an Agile Project Manager" (LinkedIn Online Training Courses), "Becoming an Agile Coach," "Learning Program Management," "Software Development Life Cycle (SDLC)," "Be the Manager People Won't Leave," "Cloud Computing Careers and Certifications: First Steps," "Influencing Others," "The Successful Young Leader," and "Top 10 Rules for Highly Effective Leadership." Jagadish MS obtained these certifications from LinkedIn, with most of them being obtained in 2022 and 2023.

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Timeline

  • Quality Assurance Technical Manager

    May, 2022 - present