David Hearn is a highly-experienced CRM and CCM consultant specializing in the banking, finance, and telecommunications industries. Currently serving as the IT OPS Team Leader at IVE Group, they have built and managed cross-functional teams over the past decade, demonstrating strong commercial acumen and expertise in system implementation and customer support. David's previous roles include Senior Consultant at Customer Centrics International Pty Ltd and various technical positions throughout their career, where they excelled in training, consulting, and team management. They are also the owner of a surfboard manufacturing company in India, showcasing their entrepreneurial spirit and versatility.
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