William O. currently serves as a Project Manager at Iveda, where responsibilities include monitoring project progress and fostering relationships with key partners and vendors. Prior experience includes a role as a Product and Site Specialist at PayPal, focusing on troubleshooting technical issues and maintaining product knowledge. Previously, William worked at Sitel as a Customer Service Manager, overseeing agent interactions and providing training to enhance customer experience. Educational qualifications include training from Thinkful and studies at Central New Mexico Community College.