Michael Garity is a seasoned IT professional with extensive experience in service delivery and support management. Currently serving as a Senior Delivery Manager for Managed Services at ivision since November 2021, Michael leads a team to enhance client value through effective service delivery. Prior to this role, Michael was a Senior Manager of IT Service Delivery at Parallel, where responsibilities included developing strategies for IT service lifecycle management and fostering customer relationships. Michael's previous positions include Global Manager of IT Support Services at Superior Essex, Help Desk Manager at Brand Energy & Infrastructure Services, Technical Support Manager at Grizzard Communications Group, and Help Desk Administrator at ASCD. Michael's educational background includes a Bachelor of Science from Towson University and an Associate of Arts from the College of Southern Maryland.
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