Mark Sims

Mark Sims is an accomplished Operations Manager with extensive experience in cross-functional global leadership and team management. Currently serving as Operations Manager at Regus IWG since November 2018, Mark leads remote collections teams across four countries and has held various managerial roles at IWG plc, including Operations Corporate Collections Manager and Remote Customer Service Account Help Desk Manager. Prior to this, Mark was a Senior Operations Manager at Capital One, where responsibilities included leading complex case resolution teams. Mark started their career as a Team Manager at Target, excelling in supply chain and distribution operations. Mark holds a Bachelor of Science in Business Management from Dallas Baptist University.