Libby Edwards

Libby Edwards is an Associate Director at BDO UK, where they leverage their extensive experience in customer outcomes, risk, compliance, and regulatory excellence to support financial services firms. Previously, Libby held various roles at Lloyds Banking Group, including Senior Conduct Compliance and Operational Risk, and Head of Conduct Improvement, where they led large teams and developed a deep understanding of customer journeys and regulatory frameworks. With a strong reputation for influencing at executive levels, they are passionate about fostering a culture of compliance and delivering better customer outcomes.