HJ

Hal Jenkins

Senior Customer Service Manager at IXL Learning

Hal Jenkins has a work experience spanning from 2005 to 2023. In 2005, they worked as a Content Qualification Specialist at Motricity. In 2006, they became the Qualification Team Lead for Games and Applications and continued working there until 2007. From 2007 to 2011, Hal worked as a Developer Technical Specialist at Motricity.

In 2011, Hal joined Prometheus Group LLC as a Consultant and held this position until 2012. Hal then became a Customer Support Manager from 2012 to 2014. Following this, Hal worked as a Field Services Technical Consultant from 2014 to 2015, troubleshooting technical issues in SAP Plant Maintenance software and providing software documentation and training. From 2016 to 2018, they served as the Manager of Tier 2 Technical Support.

Continuing at Prometheus Group, from 2018 to 2019, Hal took on the role of Product Development Manager. From 2018 to 2022, they served as the Support Development Manager. Finally, Hal is currently working at IXL Learning as a Senior Customer Service Manager, starting from January 2023.

Hal Jenkins attended North Carolina State University from 2001 to 2005, where they earned a Bachelor of Science degree in Computer Science.

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Timeline

  • Senior Customer Service Manager

    January, 2023 - present

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