Mayar Baraka

Roster Support at IXL Learning

Mayar Baraka worked as a Roster Support at IXL Learning starting in June 2023. In this role, their responsibilities included assisting the support specialists by answering customer support cases, fielding phone calls, providing email responses, completing account maintenance tasks, and supporting basic customer inquiries. Prior to this, they worked as an Incident Manager at Cisco from October 2022 to January 2023, where they assessed support requirements, prioritized cases, and resolved customer and engineer concerns. Additionally, Mayar Baraka gained experience as a Psychology Intern at Al-Bustan from September 2018 to September 2019, where they managed the care of preschoolers, conducted lesson planning, and facilitated their social-emotional development in collaboration with other teachers.

From 2019 to 2022, Mayar Baraka attended North Carolina Central University, where they obtained a Bachelor of Science (BS) degree in Psychology.

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Peers

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Timeline

  • Roster Support

    June, 2023 - present