Nancy Muñoz is a dynamic Sr Scrum Master with over a decade of professional experience in project management, currently leading service delivery for Softtek on the UPS account. They hold a Bachelor's degree in Social Work from Universidad Autónoma de Aguascalientes, where they received the prestigious 2012 CENEVAL Prize for Effort and Excellence in Social Work. Previously, Nancy has held positions such as Agile Project Manager at NCR and Scrum Master at InterContinental Hotels Group, where they successfully facilitated team growth and project delivery through Agile methodologies. Their comprehensive skill set includes leadership, project management, and expertise in various tools to ensure project success.
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