Fernanda Mello is a seasoned professional with extensive experience in operations analysis and speech therapy. Currently serving as an Analista de Operações Pleno at IZA.com.vc since June 2022, Fernanda is responsible for analyzing claims occurrences and enhancing processes in the claims area. Previously, from August 2007 to January 2022, Fernanda worked autonomously as a Fonoaudióloga, providing home care services for adults and children. Additionally, Fernanda held the position of Analista de Gestão Médica - Sinistros at Seguradora Líder-DPVAT from June 2018 to November 2021, where responsibilities included document analysis and technical assessments for claim settlements. Earlier experience includes clinical and intensive care speech therapy at Hospital Quinta D'Or, where Fernanda was involved in rehabilitation and quality management practices.
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