Manuel Aburto is a technology solutions consultant specializing in Customer & Experience Management at Izo since December 2023, with a strong background in leading CX and EX projects and establishing high-level technical communication with client technology teams. Prior experience includes roles at CMR Falabella Chile as a support engineer managing the Genesys Contact Center platform, and significant positions at eBD where responsibilities included designing Contact Center solutions across various industries. Manuel's educational credentials are extensive, comprising multiple diplomas in business intelligence, data management, consumer privacy, and innovation management from the Universidad de Chile, as well as an electronic engineering degree focused on computing and networks from INACAP.
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