Reka Barath is a digital health and innovation expert specializing in transforming patient and customer experiences through artificial intelligence and digital product management. With over 15 years of experience across healthcare, banking, and insurance sectors, they have led people-centric digital transformations, focusing on measurable outcomes such as NPS and eNPS. Reka's career began in design, evolving into service design and product management, and they actively teach experience management and customer experience at various institutions. Currently, Reka is a strategic advisor for learning experience design in higher education while pursuing a Master’s degree in AI for Business.
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