Tom Phalen

Tom Phalen is an accomplished Solutions Architect at InterSystems / TechBD - J2 Interactive since April 2025, where Tom has improved implementation efficiency by 15% through the development of solution design documents and best practices for scalable architectures. Previously, as Principal Consultant at J2 Interactive and Interim Chief Technology Officer at Healthix, Tom directed a remote team to enhance system reliability by 20% and led IT operations to achieve a 15% reduction in costs. With a strong background as Lead Architect at BHIX / LIPIX and diverse consulting roles at several healthcare organizations, Tom has consistently delivered solutions that enhance patient accessibility and optimize system performance. Tom holds a Master of Business Administration in Program / Project-Based Management from the University of Denver and a Bachelor of Science in Computational Science from the University of North Dakota.