Minh Ngo possesses extensive experience in IT support, having worked in several prominent companies. At Jabil since June 2017, Minh supports around 300 users, managing desktop and laptop troubleshooting, deploying Office 365, and upgrading systems from Windows 7 to Windows 10. Previously, at Maxim Integrated from May 2012 to May 2017, Minh provided support for over 1500 users, focusing on system installations, preventive maintenance, and collaboration on new software rollouts. Beginning in May 2007, Minh served as an IT Support Specialist at SunPower Corporation, offering primary desktop support to executive staff and facilitating network access for users. Proficient in various Windows environments and mobile device support, Minh has a strong background in addressing both hardware and software issues, as well as remote assistance for global clients.
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