JACK Entertainment is a Detroit-based gaming company focused on urban casinos that connect with and improve the communities where we operate.

Gambling

JACK Entertainment

JACK Entertainment's headquarters in Detroit, MI, United States

The Cleveland office focuses on hospitality, operations, technology, and support services within the gaming and entertainment sector.

Cleveland

The North Randall office focuses on hospitality operations and risk management within the gaming and entertainment sector.

North Randall

Mark Dunkeson

Van Baltz

Matthew Smith

Genevieve Bohnak

Duana Watkins, MBA

Allyson Miller

Chad Barnhill

Brian Eby

The Gaming Operations team at JACK Entertainment is responsible for overseeing the daily functions of both slot machines and table games across our urban casino properties. This team ensures exceptional guest experiences by managing game performance, training and supervising dealers, and collaborating with marketing to create engaging promotions. By optimizing gaming operations, they play a crucial role in enhancing customer satisfaction and driving revenue within the communities they serve.

Gaming Operations

The Human Resources and Talent Management team at JACK Entertainment focuses on attracting, developing, and retaining a diverse workforce that aligns with the company's community-centric values. This team manages recruitment processes, employee relations, benefits administration, and overall HR operations to foster a supportive and engaging work environment that enhances employee satisfaction and performance.

Human Resources and Talent Management

The Information Technology and Analysis team at JACK Entertainment is responsible for developing and maintaining technology systems that enhance operational efficiency across the company's urban casinos. This team analyzes data to drive strategic decisions, supports IT infrastructure, and ensures a seamless experience for both staff and customers. They work collaboratively on projects that integrate innovative solutions and data-driven insights to improve community engagement and overall business performance.

Information Technology and Analysis

The Marketing and Communications team at JACK Entertainment is dedicated to building and enhancing the company's brand presence through strategic advertising, public relations, and community engagement initiatives. They create compelling content that promotes urban casinos while fostering connections with local communities. By leveraging both traditional and digital media, the team aims to drive customer awareness and loyalty, highlighting JACK Entertainment's commitment to positive community impact.

Marketing and Communications

The Finance and Accounting team at JACK Entertainment is responsible for managing the company's financial health and ensuring compliance with accounting standards. This includes budgeting and forecasting, financial reporting, and analyses that support strategic decision-making. The team also oversees the financial operations of the casinos, maintaining accurate records and facilitating financial transparency to drive community engagement and growth.

Finance and Accounting

This department oversees financial management, operational strategies, and corporate governance.

JACK Entertainment

Org chart

Teams

Gaming Operations

Human Resources and Talent Management

Information Technology and Analysis

Marketing and Communications

Finance and Accounting

Finance and Operations

Offices

JACK Entertainment

Org chart

Teams

Gaming Operations

Human Resources and Talent Management

Information Technology and Analysis

Marketing and Communications

Finance and Accounting

Finance and Operations

Offices

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