Brian Lu

Brian Lu is a Customer Service Specialist at Jackery, with experience spanning over two decades in customer service and DJing. Since September 2022, Brian has been with Jackery, following a role as a Customer Service Representative at The GelBottle US from August 2021 to May 2022. Brian's extensive background includes a significant tenure at CafePress.com from October 2004 to December 2011, where responsibilities included managing outsourced customer service staff, call escalation, and ongoing education for customer service representatives, alongside promotions and article writing. Additionally, Brian has maintained a successful career as a DJ since 1996 and has won the Wedding Wire Couples Choice Award five times. Brian holds a Bachelor's degree in Business Administration and Management from the University of California, Riverside, earned between 1999 and 2003.