Abbas Chikani is an experienced IT professional with a strong background in service desk management and technical support. Notable roles include Service Desk Manager at Syndrome NewEdge, where significant service improvements and a migration to MS Dynamics 365 were achieved, and Senior IT Manager/Global IT Service Desk Manager at Jacobs, providing leadership in IT operations. Previous positions at Wipro as IT Operations Manager and Adecco as Shift Lead showcased effective team management and communication skills. Abbas began the career as Sr. Technical Executive at Sutherland, delivering critical support during the launch of Windows 7. Abbas holds a Bachelor of Science in Computer Science from Mumbai University, earned from 2005 to 2008.
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