Jade Global
James Burson is a seasoned professional with extensive experience in IT Asset Management and leadership roles across various organizations. Currently serving as Senior Director - ServiceNow Practice Lead at Jade Global since May 2024, Burson also holds the position of ITAM Forum Ambassador for the ITAM Forum since January 2022. Previous roles include Practice Director at ITS Partners and SACM & ServiceNow Group Lead for the NEON Program, where Burson managed significant projects related to ServiceNow and ITAM processes. Burson's career spans over two decades, with impactful positions at Nordstrom, NICE_Ltd., ProBuild Holdings, and National CineMedia, complemented by an MBA from Regis University and a Bachelor of Arts in Technical Journalism from Colorado State University.
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