Richa Singh is currently an Associate Principal Consultant at Jade Global, specializing in Salesforce solutions and business process optimization. Previously, Richa served as a Senior Salesforce Business Analyst and played a pivotal role in enhancing client satisfaction and project feasibility at DemandFarm, achieving significant improvements in both customer retention and internal workflows. Earlier in their career, Richa worked as a Jr Customer Executive at Tata Communications Limited, where they successfully managed Salesforce-driven service operations and streamlined ticket management processes, greatly enhancing team efficiency. Richa is dedicated to driving business transformation and delivering measurable outcomes through Agile methodologies and effective cross-functional collaboration.
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