Steph S. has extensive experience in quality assurance and customer relations within the gaming and technology industries. Currently serving as Associate QA Director at Jagex since November 2020, Steph has advanced through the ranks from QA Lead to Principal QA Analyst. Prior roles include QA Engineer at Verint Transversal, focusing on software and website testing, and QA Tester for Transformers Universe, where responsibilities included bug delegation and multilayer game testing. Earlier experiences include customer relations at Spotify, providing technical support and managing live complaints, along with a brief stint in player support at Jagex. Steph holds a Ba Honors degree in Games Design from Sheffield Hallam University and a BTEC National Diploma in IT Practitioner from South Cheshire College.
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