Mark Collings has extensive experience in IT service management and incident management, currently serving as the Head of IT Service Management and Lead Incident Manager at Jaja Finance since April 2021. Prior to this role, Mark held positions including Senior Quality and Control Analyst at Greensill for a brief period, and Lead Incident Manager at Lloyds Banking Group from April 2018 to February 2021. Mark's career began at MBNA, where responsibilities included Incident Management, Business Support Analyst, Pricing Analyst, and Senior Credit Analyst from June 2003 to April 2018. Mark's educational background includes attendance at Wirral Grammar School for Boys and the University of Coventry.
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