Philippa Clamp (Jagger) is currently a Customer Support Manager at Jaja Finance, bringing over 20 years of experience in the financial services industry. Previously, Philippa served as Senior Manager of Quality and Performance at NewDay, where they oversaw quality assurance and compliance processes in a multi-channel contact center. Philippa also held roles at GE Capital, Santander UK, and Capital One, focusing on complaint management and regulatory compliance. They obtained a Bachelor of Laws (LLB) from Lancaster University and a Specialist Certificate in Conduct Risk from the International Compliance Association. Philippa is passionate about enhancing quality and performance within the sector.
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